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The create screen introduces a new notification “Appeal Created” this is mentioned below but for more details on this new notification please read the release notes for
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A new appeal create screen has been added as part of the new Appeals functionality. This screen provides the relevant details about the entity (certification or element) that is being appeals along with the apprentice’s details and a form where basic information about the appeal can be entered. This screen is also used for editing an existing appeal via the “Edit Appeal” button when viewing the details.
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To make it clear when an element or certification has an open appeal, the status of the element or certification will show as “Under Appeal”. An alert will also be shown indicating what elements/certification are under appeal and provide a link to “view details” “view details” if the user has permission.
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For more information on this notification please read the release notes for
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The create screen has introduced two new permissions with have been given to some system roles by default. These are detailed below and will need to be applied to any custom roles as required. |
The create screen introduces two new notifications “Appeal Updated” and “Appeal Closed” these are mentioned below but for more details on the new notifications please read the release notes for
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A new appeal details screen has been added that allows for the full management of the appeal. This is where the bulk of the appeal process will be controlled, with result adjustments being used to link back up the changes with the appeal.
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An appeal requires an audited trail of changes and so this activity tab will keep track of everything that happens with the result. It’ll be shown with the newest first and display what happened, who did actioned it and when. The following activity will be logged against an appeal and shown on this tab:
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Two new notifications have been added that are sent whenever the appeal has been updated or closed. The notifications are called “Appeal Updated” and “Appeal Closed” “Appeal Updated” and “Appeal Closed” by default both are configured as an In-App notification to the following users:
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For more information on these notification please read the release notes for
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Assessment Element Changes
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