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The notification has been set to dispatch an email by default, but can also be set to send In-App Notifications or SMS (where configured).
Notifications
We have added and tweaked the handling of planning meeting notifications to make them much more consistent between the various planning meeting screens/processes and to add more configurable options when a planning meeting changes.
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A new “meeting updated” notification has been added, by default this will be sent to the attendees of the meeting that have the following user type:
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This new notification is sent when a planning meeting has been updated, this could be due to a status change or other date/duration being changed and applies to all screens that edit the meeting.
When a planning meeting is updated, we will now handle triggering the relevant notifications, these differ slightly between a provisional and confirmed booking. Below is a list of the actions and details of what happened, do note
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that the majority of these were already being sent, but this is to clarify the processes following the new addition and tweaks:
Booking Notifications | |
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Provisional Bookings | |
Booked | when a provisional booking has been booked via the slot-based booking screen the new provisional booking invite notification will be triggered |
Updated | when a provisional booking has been updated the new meeting updated notification will be triggered |
Attendee removed | when an attendee has been removed from a provisional booking that attendee will receive a meeting cancelled notification |
Attendee added | when an attendee has been added to a provisional booking that attendee will receive a provisional booking invite notification |
Approved | when a booking is approved the meeting invite notification will be sent |
Rejected | when a booking is rejected the meeting rejected notification will be sent |
Confirmed Bookings | |
Booked | when a new meeting is booked that is not provisional the meeting invite notification will be sent |
Updated | when a meeting has been updated the new meeting updated notification will be sent |
Rescheduled | when a meeting has been rescheduled the meeting rescheduled notification will be sent |
Cancelled | when a meeting has been cancelled the meeting cancelled notification will be sent |
Attendee removed | when an attendee is removed they will receive a meeting cancelled notification |
Attendee added | when a new attendee is added they will receive a meeting invite notification |
Note that all of the above is based on the default configuration of communications and may differ on customer environments.
Workplace Mentor as an attendee for planning meetings
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