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  • If providers are given “Change Role” for provider sub-users then they will able to change the role against their organisation’s users. They will only see roles that have been flagged as “Assignable by Provider”. If the provider is given “Change Role” for employers then they see a similar functionality with employers except they will only see roles that are flagged as “Assignable by Employer”, this is to prevent the provider from assigning provider-level roles to an employer user.

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  • Employers will work in a similar way.

If the user has been given or is assigned a role that is not on the list, it will show however be greyed out and disabled. This means the provider can change the role, but will be unable to revert it back.

The permissions that the role has granted will be shown to the user, any permissions that have not been granted will not be shown.

Technical expert toggle for provider and employer sub-users

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