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We have adjusted how component communications are sent to ensure they’re only sent to attendees of the booking. This will provide increased flexibility and also match the descriptions of the notifications. We have also removed the deprecated user types in favour of only sending to attendees, this change will make it much easier to predict what comms will be sent to who and also provides the most flexibility. Below is a list of changes that have been made to each communication:

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Awarding Organisation

Deprecated Apprentice’s On Programme Assessor

Deprecated Apprentice’s Workplace Mentor

Deprecated Element Employer/Mentor

Deprecated Element Provider

Deprecated Employer Contact

Deprecated Provider Contact

Component Cancelled

Component Invitation

Component First Reminder

Component Second Reminder

Component Rescheduled

Component Resit

Component External Assessment

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We have added a shortcut to the element attendees section. Similar to planning meetings these two shortcuts will allow for the on-programme assessor and/or workplace mentor to be easily added as a guest to the attendee without having to copy over the details manually. These will then be configurable under the comms screen’s Element Guest type.

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Planning Meeting Communication

We identified that a few of the comms relating to planning meetings were inconsistent with the others and some had misleading descriptions. These have been amended. The affected communications and their changes are:

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