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We have adjusted the communication options for component and meeting notifications to improve the clarity of descriptions and better reflect how they are intended to function. This includes adjusting descriptions, available user types and the underlying logic. These changes should make it easier to understand, predict, and provide the most flexibility.
Key
❌ | Removed |
- | Unchanged |
| Added |
Changes to Functionality
Component Communication
We have adjusted how component communications are sent to ensure they’re only sent to attendees of the booking. This will provide increased flexibility and also match the descriptions of the notifications. We have also removed the deprecated user types in favour of only sending to attendees, this change will make it much easier to predict what comms will be sent to who and also provides the most flexibility. Below is a list of changes that have been made to each communication:
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Awarding Organisation | Deprecated Apprentice’s On Programme Assessor | Deprecated Apprentice’s Workplace Mentor | Deprecated Element Employer/Mentor | Deprecated Element Provider | Deprecated Employer Contact | Deprecated Provider Contact | |
|---|---|---|---|---|---|---|---|
Component Cancelled | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
Component Invitation | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
Component First Reminder | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
Component Second Reminder | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
Component Rescheduled | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
Component Resit | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
Component External Assessment | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
Awarding Organisation user type removed, as it’s not currently possible for this user type to be an attendee
Deprecated Apprentice’s On Programme Assessor guest type has been removed - guest attendees should be used instead
Deprecated Apprentice’s Workplace Mentor guest type has been removed - guest attendees should be used instead
Deprecated Element Employer/Mentor guest type has been removed - guest attendees should be used instead
Deprecated Element Provider guest type has been removed - guest attendees should be used instead
Deprecated Employer Contact guest type has been removed - guest attendees should be used instead
Deprecated Provider Contact guest type has been removed - guest attendees should be used instead
Descriptions have been amended for improved clarity
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We identified that a few of the comms relating to planning meetings were inconsistent with the others and some had misleading descriptions. These have been amended. The affected communications and their changes are:
Awarding Organisation user | Apprentice’s On Programme Assessor | Apprentice’s Workplace Mentor | Deprecated Element Employer/Mentor | Deprecated Element Provider | Deprecated Employer Contact | Deprecated Provider Contact | Planning Meeting Guest | Apprentice User | |
|---|---|---|---|---|---|---|---|---|---|
Meeting Cancellation | - | ❌ | ❌ | - | - | ❌ | ❌ | - | - |
Meeting Invitation |
| - | - | - | - | - | - | - | - |
Meeting Provisional Booking | - | - | - | - | - | - | - | - | - |
Meeting First Reminder |
| - | - | - | - | - | - | - | - |
Meeting Second Reminder |
| - | - | - | - | - | - | - | - |
Meeting Rescheduled |
| ❌ | ❌ | - | - | ❌ | ❌ | - | - |
Meeting Updated | - | - | - | - | - | - | - |
| - |
Meeting Booking Rejected | - | - | - | - | - | - | - |
|
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Meeting Cancellation
User type and guest type descriptions have been updated.
Removed the Apprentice’s On Programme Assessor guest type - it was not possible for this guest type to receive this communication as it was only sent to attendees
Removed the Workplace Mentor guest type - it was not possible for this guest type to receive this communication as it was only sent to attendees
Removed the Employer Contact guest type - it was not possible for this guest type to receive this communication as it was only sent to attendees
Removed the Provider Contact guest type - it was not possible for this guest type to receive this communication as it was only sent to attendees
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