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Service

Status

🟢 Web Services

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🟢 Database

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🟢 API

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Planned Maintenance

We have a number of planned infrastructure upgrades over the next couple of months that we want to complete by the end of the year. The dates for these are listed below in the table.

In between those dates, there will also be the release of 5.29.0 epaPRO onto UAT and onto Production/Live.

5.29.0 → UAT

5.29.0 → Production

Scheduled Day/Time

Details

Downtime

Status

Upgrades from 26th Go Live

Out of hours

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Upgrades to UAT

Out of hours

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Upgrades from 16th Go Live

Out of hours

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Upgrades to UAT

Out of hours

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Planned Maintenance

9PM → 12AM

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Planned Maintenance

9pm - 12AM

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no issues to resolve.

from 17:00

Planned Maintenance

Up to approx. 1 hour

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History

Date

Details

Information

Duration of issue

2hrs 32 mins

Slow/unresponsive sites.

(Error 502 Bad Gateway)

Our hosting partner - Positive-Internet, performed an upgrade on part of our infrastructure over the weekend preceding the issue, initially no problems were detected.
The problem only became apparent once the traffic increased on the morning of the 12th. The update was reverted and we actioned this at another date. This upgrade is now completed.

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