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Lisa Clancy

Lisa Clancy

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Integrated feedback forms for Assessment Results for Providers (relates to

Agenda Items

1

Overview of the last three months:

Tip

Last Quarter

(blue star) x Bugs fixed

🆕 x Feature Requests

🛠️ Released Development in last 3 months

2

🗺️ Roadmap Items:-

3

👋 Welcome to new customers

4

Accolade

  • Progress update

5

Points for Group Discussion

6

  • Changes around resits/retakes
    Removal of Capping on assessment resits.

  • Employers decision should an Apprentice go back into further learning after failing an assessment, a discussion is held with the Apprentice / Employer to see what if any further training is required, this is not the decision of the EPA (Assessor)
    We would like to discuss with group if they are happy for us to take it away and look at this, is everyone in agreement that a change needs to take place?

Jira Legacy
serverSystem Jira
serverIda2269739-3244-3b4d-bb8f-c582148d7bba
keySD-9665

[INTERNAL] Yes/No/Maybe poll

7

Validation on surname casing, such as McCarthy
Currently the code will tidy up any issues with names entered for example like:- ”aNN aPPrentice”
There has been a request to see what could be done where names have a “Son of” derivative (Mac, Mc or O') as the casing on the ROA appears with the single capital letter i.e. Mccarthy.
The issue is if we remove the current code that tidies up casing, this would mean that you would need to tidy up every apprentice entry where the casing is incorrect manually?

Jira Legacy
serverSystem Jira
serverIda2269739-3244-3b4d-bb8f-c582148d7bba
keySD-7404

8
Jira Legacy
serverSystem Jira
serverIda2269739-3244-3b4d-bb8f-c582148d7bba
keySD-9502
)

  • Is this something customers use in addition to the fields in epaPRO?

    • If yes, can you send us some examples of these please so we can see the level of detail you want?

  • Would you ever move away from these forms that you currently use if we developed something within epaPRO to help us ascertain if the work would be utilised?

    • 9

    Are customers using the Confirmed Toggle on the Planning Meetings?

    mentioned on SD-10286

    image-20241009-153814.png

    It was added to allow you to confirm the attendees at the time of the meeting being scheduled if known. These then appear on the Element Info list of attendees.

    We would like to know if anyone is using it as there is no other functionality linked to it and we are wondering if it should be removed?

    109

    Apprentice - Data Retention Anonymising (relates to SD-10068) & Data Retention

    This is a very large scale undertaking.

    [INTERNAL] Need to present a high level scale of issue and the problem, suggest collating all of the Compliance contacts to arrange large discussion. Then we would write a spec/statement of works for them to agree to.
    Suggest a long consultation period as this is a massive project with far reaching implications

    • How we anonymise - we will need to create a standardised process that all agree to and also the method of anonymising e.g. ****

      • For dates e.g. DOB we can use a date such as 01/01/1645

      • Ethnicity is a specified list, we cant nullify the entry.

    • Type of data to anonymise.

      • Note the ULN number would need to go, we cannot replace that with a random number as there is a risk of the number actually matching another apprentice.

    • Please note that we are not responsible for updating the data that third parties hold e.g. Aptem in linked systems (via API & Integrations)

    • We cant anonymise data in attachments/files/recordings/Tasks/Notes etc.

    • Anonymised records would need to be flagged in some way as locked down, to prevent editing as they would fail validation if you attempted to update them

    • The date would need to cycle naturally out of backups, so potentially could take 6 months or so to disappear from those areas

    • Once its gone its gone for good and we cannot restore it

    Questions Question for users

    1. How long the ESFA will hold data for certificate reprints, we believe it is 6 years?

    2. With regards to general apprentice data retention, are you all agreed its 6 years, and what sort of data are you required to retain?

    10

    Reasonable Adjustments - “bilingual dictionary” -

    Jira Legacy
    serverSystem Jira
    serverIda2269739-3244-3b4d-bb8f-c582148d7bba
    keySD-10133

    Apologies this has yet to process, we do have it logged internally and we will get to it as soon as we reasonably can.

    11

    Demo of Support Portal Topics

    12

    Synap Training Courses

    13

    Christmas Opening/Closed Times