Content Comparison

Overview of the last three months:

🛠️ Released Development in last 3 months

• Release 5.28.0 Result Certification - Result Releasing

• Release 5.26.0 Phase 2 Reasonable Adjustments

Coming soon in 5.30.0

• EP-4219 Booking attendees - allow attendees to just be notified and not invited

🗺️ Roadmap Items:-

• EP-3804 Accolade - General Awarding

• EP-4113 Skilltech “One”

• EP-3795 Skilltech Identity - One Global Login

• EP-4660 Phase 3 - Assessment Milestones

• EP-4589 Phase 2- Assessment Booking

• EP-4487 Refactoring of reporting filters

👋 Welcome to new customers

Accolade

• Progress update

Points for Group Discussion

• Changes around resits/retakes.

Removal of Capping on assessment resits.

• It is the Employers decision should an Apprentice go back into further learning after failing an assessment, a discussion is held with the Apprentice / Employer to see what if any further training is required, this is not the decision of the EPA (Assessor)
  We would like to discuss with group if they are happy for us to take it away and look at this, is everyone in agreement that a change needs to take place?

(POLL Available)

Validation on surname casing, such as McCarthy
Currently the code will tidy up any issues with names entered for example like:- ”aNN aPPrentice”
There has been a request to see what could be done where names have a “Son of” derivative (Mac, Mc or O') as the casing on the ROA appears with the single capital letter i.e. Mccarthy.
The issue is if we remove the current code that tidies up casing, this would mean that you would need to tidy up every apprentice entry where the casing is incorrect manually?

Integrated feedback forms for Assessment Results for Providers (relates to

• Is this something customers use in addition to the fields in epaPRO?

• If yes, can you send us some examples of these please so we can see the level of detail you want?

• Would you ever move away from these forms that you currently use if we developed something within epaPRO to help us ascertain if the work would be utilised?

Apprentice - Data Retention (POLL Available)

Apprentice - Data Anonymising (relates to SD-10068

Huge scale issue.

Need to present a high level scale of issue and the problem) & Data Retention

This is a very large scale undertaking if we progress down the data anonymisation route.

We would like to form a “Task Force” group from our customers with the people who deal with your compliance so this can be discussed in more detail.

Anonymisation

• How we anonymise - we will need to create a standardised process that all agree to and also the method of anonymising e.g.

  • use of **** in certain areas such as names and emails etc

  • For dates e.g. DOB we can use a date such as 01/01/1645

  • Ethnicity is a specified list, we cant null nullify the entry.

• Type of data to anonymise.

  • Note the ULN number would need to go, we cannot replace that with a random number as there is a risk of the number that is generated would actually matching another apprentice.

• We are not responsible for updating the data that third parties hold e.g. Aptem in linked systems (via API & Integrations)We cant anonymise data in attachments/filesFiles/recordingsRecordings/Tasks/Notes etc.

• Anonymised records would need to be flagged in some way as locked down, to prevent editing as they would fail validation Cycling if you attempted to update them

• The data would need to cycle naturally out of backups, so potentially could take 6 months or so to disappear from those areas

• Once its gone its gone for good and we cannot restore it

Question for users /Task Force

1. How long the ESFA will hold data for certificate reprints, we believe it is 6 years?

2. With regards to general apprentice data retention, are you all agreed its 7 years, and what sort of data are you required to retain?

3. With regard to general qualifications (Accolade) we understand that the learner can request a certificate reprint at any time so this data has to be retained “forever” is this your understanding of it too?

(POLL Available)

Reasonable Adjustments - “bilingual dictionary” Update -

Apologies this has yet to process, we do have it logged internally and we will get to it as soon as we reasonably can.

Demo of Support Portal Topics

Synap Training Courses

Sneak Peak at Skilltech One

Christmas Opening/Closed Times