note

We have made some significant changes to the Assessment Plan screen, it has had a full redesign in order to demonstrate a clearer flow throughout the whole process.

This work has been loaded to the Sandbox environment, predominantly to allow you time to test this before it is loaded to UAT, but also to allow you to plan ahead for any training.

https://sandbox.epapro.co.uk/login

If you are having issues accessing the sandbox or need access to it please log a support ticket. (thumbs up)

We have made some significant changes to the Assessment Plan screen, it has had a full redesign in order to demonstrate a clearer flow throughout the whole process.

This work has been loaded to the Sandbox environment, predominantly to allow you time to test this before it is loaded to UAT, but also to allow you to plan ahead for any training.

https://sandbox.epapro.co.uk/login

If you are having issues accessing the sandbox or need access to it please log a support ticket. (thumbs up)

Summary of changes

There are no new permissions added to this work, it will use the current ones in the current process.

Plan Details:

Components:

Component - Details section:

We have introduced a new staged process with sections of the component being displayed on the left hand side and the details of the component being displayed on the right. You can easily jump to any section of the component by clicking the section on the left hand side, or by using the “Next” and “Back“ buttons at the bottom of the component details.

The sections for a component are:

We have also included a search box on this drop down list so you can find the user more quickly.

There is also the option to add a guest attendee manually.

As you work through the sections and fill out the information, the page will update to show you if there are any problems. For example the sections on the left will be given a red exclamation mark to quickly give you an idea of where the problem is, or a green tick to let you know that that section is complete.

When you try to save or reschedule a component, the page will also check all the sections again and let you know if there are any problems. If there are problems, you will be taken back to the relevant section, with a list of what may need changing.

ProctorU / Surpass

We have updated our ProctorU integration to decouple it from Surpass, allowing for it to be booked for other components too.

We have improved the error handling of external calls when scheduling or rescheduling an assessment. Where possible we will store the error and where it happened and display this on the element booking screen. The user can then click to retry, if it was a temporary issue.

We have also improved our Surpass integration, so that if we try and delete a test that doesn’t exist, for example, if it’s already been deleted via the Surpass dashboard, it will continue without any issues.

Scheduling an assessment/ Epa availability

We have made significant changes to the way we show Epa availability when scheduling an assessment. We have included a new time table in the “Date/Time & Epa“ section to give an indication of when an Epa is unavailable. By default this timetable will show the following:

Please note: For ease of use, the assessment plan screen will not prevent you from booking an assessment if the booking is shown as conflicted on the timetable. The timetable is there to give awareness of the availability of the selected Epa, and to make scheduling decisions