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Back Into Learning

In Release Version 4.19.0, we have released a new screen called “Back into Learning” this is available from the Assessment Menu.

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  • programme_id - Represents the Apprentice’s programme at the time the Change of Circumstance (CoC) happened.

  • start_date - This is the date the new status started and is generated by the system

  • end_date - This is the date the CoC record was replaced with a new record, this is not populated cross programmes.

Back into Learning - Assessment Profile - Display and Management Panel

We’ve added a new management area to the Assessment Profile, which is shown when an apprentice is either in Retake Review or Back Into Learning. The area differs slightly based on the status, new permissions and notifications have also been added.

Permissions for Back Into Learning management feature

Note

Please ensure the default setup for these permissions is suitable for your business. If the default setup would cause users on your system to have too much access then a custom role may be needed before this work is available on your production environment as these new permissions are only added to our system roles by default.

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  • Read Back Into Learning - This provides the user with the ability to read the back into learning details, seeing the relevant dates and the history of expected return date changes. By default, this permission is given to the Awarding Organisation, Owner, EPA, EPA Manager, Provider andEmployer roles.

  • Leave Back Into Learning - This will provide the user with the ability to have the apprentice leave the back into learning state, putting them back to on programme, completed or certified depending on the relevant status. By default, this permission is given to the Owner and Awarding Organisation roles.

·        Update Expected Return - This will provide the user with the ability to update the expected return date via the back into learning side drawer. By default, this permission is given to the Owner, Awarding Organisation, EPA, EPA Manager and Providerroles

Retake Review

When an apprentice is in Retake Review, a user with permissions will need to approve or reject this status.

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If the status is rejected, then the apprentice will be moved back to the status that is appropriate for them; this will be In Assessment , Completed or Certified. During the rejection, the user will be required to provide a reason, which is to indicate why the request was rejected, as well as the new next action of either “Resit” or “Failed” that the triggering element will be updated to.

Permissions for Retake Review management feature

Note

Please ensure the default setup for these permissions is suitable for your business. If the default setup would cause users on your system to have too much access, then a custom role may be needed before this work is available on your production environment as these new permissions are only added to our system roles by default.

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  • Approve Back Into Learning - This is under the “Back into Learning” section and grants the user the ability to approve Retake Review requests. This permission by default is given to the Owner and Awarding Organisation roles.

  • Reject Back Into Learning - This is under the “Back into Learning” section and grants the user the ability to reject Retake Review requests. This permission by default is given to the Owner and Awarding Organisation roles.

Notifications

Both the approve and reject actions will trigger a notification, approving a retake review will trigger “Retake Review Approved”, whilst rejecting will trigger “Retake Review Rejected”.

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Both of these notifications also have a default of only being an “In App” notification. Both require the user to be able to “read-assessment”, in order to control the configuration of the notification.

Back into Learning Process

When a retake review request is approved, or if the apprentice is already in a back into learning status when this functionality is released, the assessment profile will be updated to now contain a “Back Into Learning” section. This section will provide a way for users to manage the details of the back into learning process.

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As part of the new back into learning process and the new listing screen for apprentices in a Retake Review or Back Into Learning status, the information relating to the apprentice’s assessments are now fully visible whilst the apprentice is back into learning.

Restrictions

Restrict apprentice's progress

As part of the back into learning process we’ve added restrictions to EPAPro epaPRO for when an apprentice is in either a Retake Review or Back Into Learning status.

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  • New assessments cannot be booked existing assessments cannot be rescheduled or rebooked

  • Elements cannot have their results added or edited

  • Elements cannot have assessment info uploaded or deleted, this also applies to the Apprentice Profile.

  • Results cannot be result adjusted

  • Apprentice’s cannot be change of circumstanced or have a new programme started

    • This applies to both the API and bulk upload too

  • QAs cannot be processed for the apprentice

  • Assessment plan will be in a read only state

  • ESFA screen will not show the apprentice

    • To accommodate this the ESFA screen has also been adjusted to only show apprentices with a certified status.

  • Note the Element EPA is also restricted, even in “Pending Results” status.

Reporting

We’ve added a new report under the apprentice category; “Back Into Learning”. This is available to the owner and awarding organisation roles by default, but can be assigned to other roles or users as required. This report also includes current and past programmes in the same results.

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The report also includes a new filter to allow the user to choose whether they’re able to see Back Into Learning type records or Retake Review type records.

Reporting - History of expected return date

We’ve added a new report under the apprentice category; “Back Into Learning History”. This is available to the owner and awarding organisation roles by default, but can be assigned to other roles or users as required. This new report also includes the current and past programmes in the same results.

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