Content Comparison

Overview of last three months:

Released Development in last 3 months

Risr integration

Roadmap Items:-

Development for Discussion

• Jira Legacy
  server System JIRA serverId a2269739-3244-3b4d-bb8f-c582148d7bba key SD-7615

  • We would like to know what your opinion and thoughts are around CRM like the addition of “CRM like” functionality to track the critical path for the apprentice , such as comms, emails, follow ups etc

• Jira Legacy
  server System JIRA serverId a2269739-3244-3b4d-bb8f-c582148d7bba key SD-8341

  • We would like to know, should you be accepting a booking , if you don't have an EPA for it?

  • Who needs to know about rejections?

  • Possibly looking at an In app App version of the Digest Email -e.g. group together xx number of rejected EPA’s in xx period of time?

• Jira Legacy
  server System JIRA serverId a2269739-3244-3b4d-bb8f-c582148d7bba key SD-8006

  • We would like to discuss our plans on this too the aim of which is to allow customers to book through assessment bookings, in the same way as planning meetings with live slots available.

• Jira Legacy
  server System JIRA serverId a2269739-3244-3b4d-bb8f-c582148d7bba key SD-8117

  • If we added a new step between QA published and results released and an apprentice was put into retake review the provider wouldn't be aware of why as they would not be aware of the result. Should we therefore look at moving the trigger in Retake Review to be at the point the result is made available rather than the QA being published?

  • Would this be mainly something you would use for component results rather than certification?

  • Would an alternative be to have a bulk publish QA’s screen?
    

epaPRO Assess Demonstration

Additionally

• Recent new business/new team members

• Pausing the Feature Request form and new process of requesting development.

• ROA and Overall Grade Change reminder.

• Accolade Progress Update

AOB?

• Tomiwa from C&G will be asking about how other EPAO’s manage MFA

Reminders

• 🎄 Skilltech Solutions Christmas close down (dates 25 Dec 2023 → 01 Jan 2024 (inclusive)

• ⏲️ Don't forget - Update your core business hours to prevent impact to SLA’s