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Agenda Items

1

Overview of the last three months:

Tip

Last Quarter

🆕 24

(blue star) 40

🛠️ Released Development in last 3 months

2

🗺️ Roadmap Items:-

  • EP-3804 Accolade - General Awarding

  • EP-4294 Assessment Booking - New Bulk/Group Process

  • EP-4219 Booking attendees - allow attendees to just be notified and not invited

  • EP-4113 Skilltech “Hub”

  • EP-3795 Skilltech Identity - One Global Login

  • EP-4527 Assessment Milestones - Phase 2

  • EP-4528 Reasonable Adjustments - Phase 2

  • EP-4399 Results/Certifications - Result Releasing

3

👋 Welcome to new customers

4

Accolade

  • Update

  • Resources

5

(question) Questions for User Group

  1. We have had a number of requests around archiving off apprentice data when they are finished to prevent for example their EPAs accessing files.

  • Is it all files or specific ones?

  • Need to consider when it would happen - what is the trigger

  • Reporting?


  1. Visibility of Apprentices results in the Apprentice Dashboard. https://covalenttech.atlassian.net/jira/servicedesk/projects/SD/queues/custom/7/SD-9348 &

    Jira Legacy
    serverSystem Jira
    serverIda2269739-3244-3b4d-bb8f-c582148d7bba
    keySD-9251
    We have differing opinions on whether apprentices should be able to retrieve their results on the dashboard or not.

Would having the ability to maybe enable this on a per provider basis - or as an overarching setting on the main global config be useful?


  1. We would like to discuss what appears to be changes to the most recent revisions to assessment plans from IfATE (SD-9665). It is now stating it is no longer the EPA but the employer /EPAO agreeing on a timescale.

    image-20240520-123003.png
  2. Late Addition - Past Programme Reports - do customers have issues with providers registering apprentices onto new programmes early, before the previous programme is completed? If so how are you managing these? Would having a set of reports with more detail on for an apprentices past programme be of benefit?

6

Customer Satisfaction Survey

We will be asking you to complete this during or just after your

7

AOB -

Question from C&G - Grade Profile Cancellation Categories is the current list/options sufficient to aid management of cancellations?

image-20240605-140920.pngImage Added