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epaPRO has an integration with Aptem https://www.aptem.co.uk/ , that will enable a provider to use Aptem to register the apprentice with an apprentice which will play into epaPRO and ensure that the learner information is kept up-to-date, including all change of circumstances.

Aptem can register apprentices automatically via the integration , the data is sent into epaPRO, likewise between them and epaPRO. Likewise if an apprentice is registered in epaPRO, where the Aptem integration is enabled for that Provider, the data is sent pulled back through to by Aptem, allowing the two systems to remain in sync.

How do we get this enabled?

If a Provider requests this of you, their EPAO, please Raise a Support request on behalf of that Provider, requesting on for their Aptem integration:-

• Client ID

• Client Secret

• Please include the Providers Name

Information for your Provider

The following are useful points to note in regard to the integration with Aptem.

• Learner data flows only from Aptem → to ProepaPRO

• If the following actions are created in Aptem, they will pull through into epaPRO

  • Registering a learner

  • Completing a change of circumstancesUpdating a learner’s record i.e.,

    • Personal details

    • Tutor

    • Manager

    • Employer

    • Programme Dates (Start & End)

    • Standard

• Upon setting up the integration it ; if an apprentice exists in epaPRO, then Aptem will try to match records in epaPRO with those in Aptem those user details in Aptem, with the apprentice details in epaPRO (this may not work if there is a discrepancy in the data)

• If there is an update to the Apprentice Personal Details, these will not be reflected in Aptem, other than those mentioned above.

• The following will be pulled back into Aptem Aptem’s MIS via the integration by Aptem from epaPRO

  • Assessment Bookings

  • Results

  • Certifications

  • Result Adjustments

• Updating the Apprentices details should be done in Aptem as per their support article:-

https://support.aptem.co.uk/hc/en-gb/articles/4407187390866-Updation-of-learner-details-with-EPAPro

A guide on how the tenant is set up once your Provider has their Client ID and Secret Code can be found on the Aptem help pages Setting up the EPAPro Integration – Aptem Help Centre

Further Aptem Guidance for the Provider

https://support.aptem.co.uk/hc/en-gb/articles/4407200175378-Register-a-learner-with-EPAPro

https://support.aptem.co.uk/hc/en-gb/articles/4407187390866-Updation-of-learner-details-with-EPAProsearch/click?data=BAh7DjoHaWRsKwiSsr9xBwU6D2FjY291bnRfaWRpA8krnjoJdHlwZUkiDGFydGljbGUGOgZFVDoIdXJsSSJfaHR0cHM6Ly9zdXBwb3J0LmFwdGVtLmNvLnVrL2hjL2VuLWdiL2FydGljbGVzLzU1Mjk1MzEyOTg0NTAtVmlldy1FUEFQcm8taW50ZWdyYXRpb24tZXJyb3JzBjsIVDoOc2VhcmNoX2lkSSIpZjQzZjhhMmItODQ5YS00YWYwLTk3MTctYTU4M2IzODdlY2JjBjsIRjoJcmFua2kKOgtsb2NhbGVJIgplbi1nYgY7CFQ6CnF1ZXJ5SSILZXBhcHJvBjsIVDoScmVzdWx0c19jb3VudGkn--1a6664a5dfb339c124bfe0993444142d668e6c76

https://support.aptem.co.uk/hc/en-gb/search/click?data=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%3D--a88fe7409d923743b0f6249bd54ae30540dd5103