Integration with Aptem Information
- Lisa Clancy
epaPRO has an integration with Aptem, that will enable a provider to use Aptem to register an apprentice which will play into epaPRO and ensure that the learner information is kept up-to-date, including all change of circumstances.
Aptem can register apprentices automatically via the integration between them and epaPRO. Likewise if an apprentice is registered in epaPRO, where the Aptem integration is enabled for that Provider, the data is pulled back through by Aptem, allowing the two systems to remain in sync.
How do we get this enabled?
If a Provider requests this of you, their EPAO, please Raise a Support request on behalf of that Provider, requesting on for their Aptem integration:-
Client ID
Client Secret
Please include the Providers Name
This data is sensitive and should be kept securely and sent to your provider.
Information for your Provider
The following are useful points to note in regard to the integration with Aptem.
Learner data flows only from Aptem → to epaPRO
If the following actions are created in Aptem, they will pull through into epaPRO
Registering a learner
Completing a change of circumstances
Upon setting up the integration; if an apprentice exists in epaPRO, then Aptem will try to match those user details in Aptem, with the apprentice details in epaPRO (this may not work if there is a discrepancy in the data)
If there is an update to the Apprentice Personal Details, these will not be reflected in Aptem
The following will be pulled back into Aptem’s MIS via the integration by Aptem from epaPRO
Assessment Bookings
Results
Certifications
Result Adjustments
Updating the Apprentices details should be done in Aptem as per their support article:-
https://support.aptem.co.uk/hc/en-gb/articles/4407187390866-Updation-of-learner-details-with-EPAPro
A guide on how the tenant is set up once your Provider has their Client ID and Secret Code can be found on the Aptem help pages Setting up the EPAPro Integration – Aptem Help Centre
Further Aptem Guidance for the Provider
https://support.aptem.co.uk/hc/en-gb/articles/4407200175378-Register-a-learner-with-EPAPro