How to add a Conflict of Interest

You need to go to Issue Management and then to Conflict of Interest and click on the option top right to “add a conflict of interest”.

Example

I added a Conflict of Interest for the EPA “Sarinah Ayres”, for the employer “Baker & Co” - when both had been searched for at the top of the screen, you just select the “+” to add that conflict.

Open

Save it away and then you can check under the EPA that this is now visible.

Open

We have added two new bulk imports for Conflict of Interest. One to create conflicts and one to delete.

The bulk import can be accessed via the new “Import Conflicts” button on the conflicts listing screen, as with other bulk uploads this requires the Bulk Upload permission.

Both imports have the same structure:

• epa_id - This is the ID of the EPA that the conflict is for, if provided epa_username is not required

• epa_username - This is the username of the EPA that the conflict is for, if provided epa_id is not required

• conflict_type - This is the type of conflict and should be one of training_provider, employer, or apprentice

• entity_id - This is the ID of the relevant entity and is determined by the conflict_type. This should be either an apprentice ID, provider ID, or employer ID

If a conflict already exists for the combination the row will be highlighted with an error.

When using bulk delete conflict of interest if the record does not exist in epaPRO we will display this as a successful deletion as showing an error may be confusing when it doesn’t change the outcome.