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epaPRO User Group Agenda 08-06-23

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Please find below the agenda for our next epaPRO User Group meeting

Meeting Date

8th June 2023

Time

11:00 - 12:00

If there is anything you would like to add to the Agenda, please let us know before the date of Meeting

 

Agenda Items

1

Overview of last three months:

Last Quarter

🆕 35 Feature Requests

(blue star) 45 Bugs Fixed

Released Development in last 3 months

  • Publish results, submit QA - two step process

  • Assessment Centre Extensions

  • ESFA Submission Screen Improvements

  • MFA

  • Enhancements to Side Drawer

  • File Previews

  • Configurable Proctoring Services by Standard/Employer/Provider

2

Roadmap Items:-

  • risr Assess

  • Role Switching

  • Extend Notes functionality

  • Apprentice Dashboard

  • Reporting Dashboard

  • Planning Meeting Booking - Add attendees

3

Upcoming Developments for Discussion

Update so far on epaPRO/ Assess update (risr)

Gauge interest in an offering for General Awarding /Accolade

4

Additional Discussion Points

a) SD-7663 - Getting issue details... STATUS

We potentially are looking at fundamental changes to the Retake Review/BiL Process.

We will move the locking down away from the RR, to the BiL part of the process. For elements that are booked, but not yet taken we believe the best way to manage this would be to cancel these bookings.

Question to our customers:-

Should an element with an unsubmitted result be cancelled?

  • Potentially show a warning - any bookings without results will be cancelled

  • Option to not cancel bookings when approving the RR → BiL, so that they can stay, with all of the caveats that comes with

    • show notice that cancelling is an option

b) https://covalenttech.atlassian.net/jira/servicedesk/projects/SD/queues/custom/7/SD-7381

Appeals - who should have access in following scenario?:

apprentice was previously assigned to EPAx and EPAz completed one element, however for future elements EPAx was not available, therefore the apprentice was reallocated to EPAz to complete these.

If the element which EPAx completed, was then appealed, only EPAz and any EPA Managers assigned to EPAz (the re-allocated apprentices EPA) can view the appeal, despite it being an element assigned to EPAx (not EPAz) that is being appealed.

  • Should the EPA assigned to the element even be able to see appeals against their own work?

  • If so, if the EPA assigned to the element is also the apprentice’s EPA, which should overwrite?

c) SD-6068 - Getting issue details... STATUS

Would you like an option for the system to Auto-Allocate to a QA User?

we are wanting to discuss the possibility of an option that could auto-allocate a QA user, so where we currently have the QA engine that determines if something should be qa’d or not, we could also take the allocation of the QA and potentially automate this too.

This would have an optional toggle on/off.

5

Update on our meeting with iFATE

6

Reminders

Upcoming Work

We have work that has been held back from loading, this will be coming Live after your busy period:

Categorisation of Support Materials - for the upcoming Apprentice Dashboard, you will need to review any support materials that you wish the Apprentice to see to ensure they are categorised correctly

7

And finally ….

We were discussing this internally and would like your opinion on - having a specific area within epaPRO for Skilltech to possibly upload bespoke training videos, guides, support materials etc that are viewable by AO users, it could also include more generic announcements, release notes.

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