User Group Agenda March 2024
Please find below the agenda for our next epaPRO User Group meeting
Meeting Date | Mar 7, 2024 |
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Time | 11:00 - 12:00 |
If there is anything you would like to add to the Agenda, please let us know before the date of Meeting - just drop us an email hello@epapro.co.uk Thanks.
Agenda Items | |
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1 | Overview of the last three months:Last Quarter 34 Feature Requests 53 Bugs Released Development in last 3 months
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2 | Roadmap Items:-EP-3675 epaPRO Assess EP-3804 Accolade - General Awarding EP-4299 Assessment Elements - ability for EPAs to accept/reject EP-4294 Assessment Booking - New Bulk/Group Process EP-4097 Assessment Element - Cancelled status EP-4219 Booking attendees - allow attendees to just be notified and not invited
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3 | Welcome to new customers |
4 | epaPRO Assess - Update - demo of recent functionality. |
5 | Development for DiscussionWe would like some further clarity on Ofqual Requirements for our Ofqual report. Currently the report in epaPRO is needing a certification record to exist on the system for it to appear on the report. Excerpt from the guidelines
Questions
Based on some initial customer feedback this is interpreted to mean:-
We also have work planned in to add :-
https://covalenttech.atlassian.net/browse/SD-8978 https://covalenttech.atlassian.net/jira/servicedesk/projects/SD/queues/custom/93/SD-9095 |
6 | Questions for the user group
https://covalenttech.atlassian.net/browse/SD-8962 The issue is that Innovate would like something that will warn a provider if they try to register an apprentice with a start date that doesn't match the standard. The system currently doesn't flag an issue until gateway. How are other customers managing this?
Query from Innovate - currently these are sorted by default based on their Priority. As notes have been mainly used as a type of CRM type function, beyond the original intention, we can see that customers may prefer the default to be Newest First? We would like to know the groups preferences and if there are any objections to amending the default sorting on this screen to be Newest rather than Highest Priority - given that there is now a filter for Importance? |
7 | How do we give ample opportunity for customers to feedback on new development? We have tried various methods, some involve more work to create than others :-
We are toying with creating a recorded webinar of any work that has been added to sandbox and to publish this on the Knowledgebase and email to the sandbox users. We would also like to give a time limit on how long the work is on there rather than leaving it too open ended, For example load it for 1 month - ask for feedback at end of that month, review feedback, leave it for 1 more month and then close access down to the sandbox. One option open for discussion is the creation of a Customer Task Force
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